• Delivery

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    The postal items are delivered at home or ‘poste restante’. A delivery ’poste restante’ is done at a charge, except for braille and assimilated postal items.
  • Tariffs of the universal service provider

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    The universal service provider is subject to a number of tariff obligations. bpost has been initially designated by law as universal service provider until 31 December 2018. bpost continues to provide the universal service on the basis of a management contract concluded with the State for a period of five years, i.e. until 31 December 2023. These tariffs have to be affordable, cost-oriented, transparent, non-discriminatory and identical throughout the entire territory.
  • Health / Environment

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    The control of the standard for antennas is the exclusive responsibility of the Regions; each Region has entrusted an administration with this control.
  • Free use of radio

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    In order to use these communication systems without any interference a specific frequency needs to be assigned to each user; therefore, it is necessary to apply to BIPT for a licence. However, certain equipment is licence-exempt.
  • Handicapped users

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    It is important that persons with a handicap can be provided with electronic communications equipment adapted to their specific needs. The GARI database includes an overview of mobile apps and equipment (phones, tablets...) that makes electronic communications services more accessible to users with a handicap.
  • Premium calls & SMS

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    For certain phone or SMS numbers a premium charge applies. These are numbers which give access to information services, games or entertainment services, content of an erotic or sexual nature, and so on.
  • Roaming

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    Roaming is when you use mobile phone services (calls, text messages and mobile internet) while travelling abroad: you call (or send an SMS or MMS) to a fixed or mobile number in the country where you are. Roaming should not be confused with international calls (calls made and SMS messages sent from Belgium to a foreign number) because, in the case of intra-EU calls, the tariffs may be higher than those for roaming within the EU.
  • International calls & SMS

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    We talk about international communications when you call (with your fixed or mobile telephone) or send an SMS message from Belgium, to a foreign destination. Beware! Do not confuse international communications with roaming, i.e. the use of your Belgian subscription/prepaid card when travelling abroad. This distinction is important because national tariffs are applicable to roaming in the EU (and Norway, Iceland and Liechtenstein). This is not the case for international communications to EU Member States (and Norway, Iceland and Liechtenstein) the price of which is capped but higher than national tariffs.
  • Postal points

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    How can I find the closest post-box and the last post-box clearance?
  • Hunting

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    CB and PMR-446 radios can be used for hunting, without a licence; BIPT assigned 8 frequencies for hunting with a maximum power of 5 W for use throughout Belgium.
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