National benchmarking 2023 – Fixed and convergent

Anna and Gabrielle

Couple without mobile

Anna and Gabrielle’s mobile fees are covered by their employers.
At home, they can manage all their other needs through an Internet access.

(Minimum requirements: Internet – 100 Mbps and unlimited volume)

Niels

Single without mobile 

Niels is a single dad who needs TV and Internet access.
His mobile fees are covered by his employer.

(Minimum requirements: Internet – 50 Mbps and 150 GB, TV with main channels)

Emma

Student with mobile

The telecom priority of this student is to have a cheap fixed and mobile services. 
However, TV is not necessary.

(Minimum requirements: Internet – 50 Mbps and 50 GB, Mobile – 5 GB)

Nadine and Jonas

Couple with (very) limited needs

Nadine and Jonas do not use telecoms a lot.
They only need Internet and mobile solutions with (very) low volumes.

(Minimum requirements: Internet – 50 Mbps and 50 GB, Mobile – 2 SIM cards of 1 GB and 300 call minutes)

 Caroline and Jules

Couple with (very) intensive needs

This couple is hyper connected. They both need 50 GB per month for mobile services, an unlimited Internet access with at least 200 Mbps.

(Minimum requirements: Internet – 200 Mbps and unlimited volume, Mobile – 2 SIM cards of 50 GB)

Bert, Izza, Pablo and Thalia

​​

Family with average needs

This family absolutely wants Internet access, TV with a decoder and mobile with average usage volumes.

(Minimum requirements: Internet – 100 Mbps and unlimited volume, TV - classic TV via decoder, Mobile - 2 SIM cards of 5 GB and 300 call minutes and 2 SIM cards of 10 GB and 300 call minutes)

Arthur, Els, Nelle and Lucas

Family with moderate needs

This family wants everything: Internet, mobile, TV and fixed telephony.
However, its usage in terms of volume will remain moderate.

(Minimum requirements: Internet – 100 Mbps and 200 GB, TV - classic TV via decoder, Mobile - 4 SIM cards of 2 GB and 300 call minutes, fixed telephone)