Belgian Institute for Postal Services and Telecommunications
Search
search.button
EN
FR
NL
DE
Consumers
Operators
Consumers
Search
search.button
Telephone, Internet, TV
Rights and obligations
Rights and obligations
General framework
Contract
Contents
Change by the operator
Duration
Contract Summary
Invoice
Content of the invoice
Unpaid bill
Connection
Comparing operators
Comparing operators
Comparing offers
Mobile telephony
Bundles
Fixed Telephony
Choosing your Internet connection
Comparing offers
Quality indicators
Network coverage
Fibre optic
Switching
Switching
Switching operators
Switching fixed operators?
Portability
Cancelling the contract
Tariffs
Tariffs
Social tariff
Premium calls & SMS
Fraudulent text messages & calls
Direct invoicing
Consumption management
Alert mechanism (Bill Shock)
Roaming
International calls & SMS
"Price" studies
National benchmarking 2023 - Mobile
National benchmarking 2023 – Fixed and convergent
Consumer protection
Consumer protection
Emergency numbers and services
Handicapped users
Prepaid cards
Net neutrality
Fraud
Postal services
General information
General information
Delivery
The universal postal service
Quality
Tariffs
Questions about postal services
Operators / Networks
Operators / Networks
Operators
Postal points
E-commerce
Radio frequencies
Private use / Hobby
Private use / Hobby
Free use of radio
Drones
Radioamateurs
Aeronautical
Maritime
Hunting
Professional use
Professional use
Obtaining / Cancelling a licence
Fixed networks (radio-relay links)
Private broadband radio local area networks
Mobile networks
Trials & Testing
Satellite Earth Stations
Jammers
Radars
Events
Microphones
Checks / Interference
Market monitoring
Market monitoring
Market monitoring
Equipment bought abroad and/or on the Internet
National restrictions
Forbidden and/or special equipment
Mobile network indoor coverage
Chargers of the Easee brand
Health / Environment
Frequency plan
BIPT
The regulator
The regulator
BIPT
The Council
Collaborations
National relations
International relations - Telecom & Radiocom
International relations - postal sector
1993-2023: 30 years of activity
Missions
Strategy
Activities
Activities
Means of action
Useful tools
Plans and reports
Working at BIPT
Questions & complaints
5G
Faq
Complaints
Construction of infrastructure
Digital Services Act (DSA)
Digital Services Act (DSA)
Digital Service Act in a nutshell
Providers of online intermediary services
DSA Trusted flaggers
DSA: filing a complaint
News
Operators
FR
NL
DE
EN
Consumers: 141 results found
Export XML
Search
The BIPT reports about the results of the margin squeeze tests performed in 2023 and presents its adapted guidelines
Dossier -
25/06/2024
Based on the recently performed tests, at the portfolio level for the mass market and at the level of contracts for the large business market, the BIPT has not found any margin squeeze practices that could lead to a notice of default.
Cost model for access to the FTTH networks of Proximus, Fiberklaar and Unifiber
Dossier -
23/06/2023
The BIPT checks if Fiberklaar and Unifiber apply fair tariffs.
Decision regarding the analysis of the reference offer for the unbundled fibre local loop of Fiberklaar
Dossier -
20/06/2023
BIPT has examined the reference offer for the unbundled fibre local loop of Fiberklaar.
Decision regarding the analysis of the reference offer for the unbundled fibre local loop of Unifiber
Dossier -
20/06/2023
BIPT has examined the reference offer for the unbundled fibre local loop of Unifiber.
Decision of 25 October 2022 regarding the revision of SLA’s and compensation calculation of the BRUO, Bitstream xDSL and Bitstream GPON reference offers of Proximus
Dossier -
03/11/2022
Revision of reference offers of Proximus
Decision of 20 September 2022 on the analysis of the “one-time fees” and the monthly rent “ISLA Repair” of the Bitstream GPON reference offer of Proximus
Dossier -
04/10/2022
Following the decision on the analysis of the broadband and television broadcasting markets of 29 June 2018, BIPT reviews the tariffs charged to alternative operators for services carried out by Proximus within the framework of the Bitstream GPON reference offer. Those include the services regarding a line activation or migration and the guarantees in terms of repair (“ISLA Repair’).
Reference offers "Mobile IP Reference Interconnect Offer" by Orange
Dossier -
04/07/2022
Reference offer "Mobile IP Reference Interconnect Offer" by Orange
Reference offers 2022 "Mobile IP Reference Interconnect Offer" by Proximus
Dossier -
04/07/2022
Reference offer 2022 "Mobile IP Reference Interconnect Offer" by Proximus
Decision on the Pricing of Ethernet transport in the Context of Proximus’ Wholesale Offers
Dossier -
29/06/2022
The BIPT reviews the pricing of Ethernet transport, previously determined by the Decision of 13 January 2015.
Decision of 13 December 2019 – Analysis of the high-quality access market 2019
Dossier -
23/09/2021
Through this decision, BIPT confirms that Proximus still holds a dominant position on the high-quality access market and maintains the current obligations that apply to the operator in terms of access, transparency, non-discrimination and price control. Furthermore, a new obligation is imposed on Proximus, i.e. to provide access to ducts containing its optical fibres.
1
(pagination.current)
2
3
4
Next page »
Back to top