Belgian Institute for Postal Services and Telecommunications
Search
search.button
EN
FR
NL
DE
Consumers
Operators
Consumers
Search
search.button
Telephone, Internet, TV
Rights and obligations
Rights and obligations
General framework
Contract
Contents
Change by the operator
Duration
Contract Summary
Invoice
Content of the invoice
Unpaid bill
Connection
Free choice conditions
Comparing operators
Comparing operators
Comparing offers
Mobile telephony
Bundles
Fixed Telephony
Choosing your Internet connection
Comparing offers
Quality indicators
Network coverage
Fibre optic
Switching
Switching
Switching operators
Switching fixed operators?
Portability
Cancelling the contract
Tariffs
Tariffs
Social tariff
Premium calls & SMS
Fraudulent text messages & calls
Direct invoicing
Consumption management
Alert mechanism (Bill Shock)
Roaming
International calls & SMS
"Price" studies
National benchmarking 2023 - Mobile
National benchmarking 2024 – Fixed and convergent
Consumer protection
Consumer protection
Emergency numbers and services
Handicapped users
Prepaid cards
Net neutrality
Fraud
Postal services
General information
General information
Delivery
The universal postal service
Quality
Tariffs
Questions about postal services
Operators / Networks
Operators / Networks
Operators
Postal points
E-commerce
Radio frequencies
Private use / Hobby
Private use / Hobby
Free use of radio
Drones
Radioamateurs
Aeronautical
Maritime
Hunting
Professional use
Professional use
Obtaining / Cancelling a licence
Fixed networks (radio-relay links)
Private broadband radio local area networks
Mobile networks
Trials & Testing
Satellite Earth Stations
Jammers
Radars
Events
Microphones
Checks / Interference
Market monitoring
Market monitoring
Market monitoring
Equipment bought abroad and/or on the Internet
National restrictions
Forbidden and/or special equipment
Mobile network indoor coverage
Chargers of the Easee brand
Health / Environment
Frequency plan
BIPT
The regulator
The regulator
BIPT
The Council
Collaborations
National relations
International relations - Telecom & Radiocom
International relations - postal sector
1993-2023: 30 years of activity
Missions
Strategy
Activities
Activities
Means of action
Useful tools
Plans and reports
Working at BIPT
Questions & complaints
5G
Faq
Complaints
Construction of infrastructure
Digital Services Act (DSA)
Digital Services Act (DSA)
Digital Service Act in a nutshell
Providers of online intermediary services
DSA Trusted flaggers
DSA: filing a complaint
News
Operators
FR
NL
DE
EN
Consumers: 720 results found
Export XML
Search
BIPT obliges the telecom operators to adequately inform disabled persons
Publications › Press release -
26/04/2013
BIPT clarifies what information operators should at least mention on their web pages for the benefit of disabled persons, as well as in a free leaflet.
BIPT would like that the fourth mobile operator "Telenet Tecteo BidCo" sets off
Publications › Press release -
24/04/2013
Infringement procedure is launched against an operator
BIPT suggests modernising the electronic communications universal service
Publications › Press release -
27/02/2013
Universal service
Comparative study price level telecom products in Belgium, France, the Netherlands, Germany and the United Kingdom (Tariffs from the period 8-28 August 2012]
Publications › Communication -
20/02/2013
As requested by Vice Prime Minister Johan Vande Lanotte, Minister of Economy, Consumers and the North Sea.
Average Belgian telecom prices compared to neighbouring countries Fiche
Publications › Press release -
20/02/2013
At the request of Vice Prime Minister Johan Vande Lanotte, BIPT carried out a comparative study of the prices for telecom products in Belgium and our neighbouring countries. That study shows average results for Belgium. Telecom bundles often provide high Internet quality but are pricy. The prices for mobile telephony decreased considerably late 2012, resulting in a better current ranking for Belgium in this field. Stand-alone offers for fixed telephony and Internet are rather cheap or average in price. Both however are losing ground on the Belgian market because of the growing success of the bundles.
BIPT imposes a fine on Telenet, Mobistar and Scarlet because of incomplete information on subscribers’ invoices
Publications › Press release -
04/02/2013
BIPT imposes a fine on Telenet, Mobistar and Scarlet because of incomplete information on subscribers’ invoices
Inquiry about the users’ perception of the Belgian electronic communications market (2012)
Publications › Communication -
01/02/2013
Data collected from the end of March to mid-June 2012.
Decision of 20 November 2012 on the list of limits operators have to offer their customers as stipulated in Article 112 of the Act on Electronic Communications
Publications › Decision -
21/12/2012
BIPT Council Decision of 20 November 2012 on the lit of limits operators must offer their customers as stipulated in Article 112 of the Law on Electronic Communications
BIPT determines the information that operators should provide about the flow rate and volume of downloads on their fixed broadband connections
Publications › Press release -
21/12/2012
BIPT determines the information that operators should provide about the flow rate and volume of downloads on their fixed broadband connections
BIPT launches a consultation for the auction of the 800 MHz band at the request of Minister Vande Lanotte
Publications › Press release -
14/11/2012
Today BIPT publishes a communication on a study regarding the terms for allocation and use of the 800 MHz band, carried out by an independent external consultant (Athea Consulting Limited and NERA Economic Consulting) and at the same time launches a consultation commissioned by Minister Vande Lanotte on a bill amending the Electronic Communications Act and a draft royal decree as regards the terms for allocation and use of this frequency band.
Previous page
1
2
3
4
...
63
64
65
66
(pagination.current)
67
68
69
Next page »
Back to top