Consumers: 720 results found Export XML

Since 2012, BIPT has a thorough survey carried out about the perception of consumers on the functioning of the electronic communications market in Belgium. The survey makes it possible to assess the level of information of the consumers, as well as the impact of the measures taken to regulate the electronic communications market. The survey results are reported annually.

In order to help consumers, the BIPT uses the example of ten “households”, ten types of users whose needs have been chosen in a varied and differentiated manner.

Protocol on the processing of data within the meaning of Article 20 of the Act of 30 July 2018 on the protection of natural persons with regard to the processing of personal data between the Belgian Institute for Postal services and Telecommunications (BIPT) and Orange as part of the quality control of the lists of beneficiaries of the telecom social tariff.

Protocol on the processing of data within the meaning of Article 20 of the Act of 30 July 2018 on the protection of natural persons with regard to the processing of personal data between the Belgian Institute for Postal services and Telecommunications (BIPT) and Mobile Vikings as part of the quality control of the lists of beneficiaries of the telecom social tariff.

Protocol on the processing of data within the meaning of Article 20 of the Act of 30 July 2018 on the protection of natural persons with regard to the processing of personal data between the Belgian Institute for Postal services and Telecommunications (BIPT) and Proximus as part of the quality control of the lists of beneficiaries of the telecom social tariff.

Protocol on the processing of data within the meaning of Article 20 of the Act of 30 July 2018 on the protection of natural persons with regard to the processing of personal data between the Belgian Institute for Postal services and Telecommunications (BIPT) and Telenet Group (Base) as part of the quality control of the lists of beneficiaries of the telecom social tariff.

Protocol on the processing of data within the meaning of Article 20 of the Act of 30 July 2018 on the protection of natural persons with regard to the processing of personal data between the Belgian Institute for Postal services and Telecommunications (BIPT) and Telenet as part of the quality control of the lists of beneficiaries of the telecom social tariff.

BIPT attaches the utmost importance to your privacy and consequently wishes to inform you as well as possible. The processing of your data will be justified based either on a legal task or a task of public interest or on the explicit consent you will be asked for. You have the right to request a copy of your personal data at all times in order to verify whether the information retained is correct and/or to correct or update this information. Provided that this is not contrary to a legal obligation/the general interest, your request shall be granted and processed.

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Easy Switch facilitates the switching of operators if you have at least one Internet access service or one television service.