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In its latest study based on its tariff simulator bestetarief.be/meilleurtarif.be, the BIPT highlights the consumer-friendly developments observed over the last twelve months on the mobile market, particularly with significant increases in data and the emergence of new formulas.

The changing nature of mobile offers proposed by operators should encourage consumers to compare them regularly, to ensure that they do not miss any new, more advantageous solutions since their latest choice.

In a context of inflation, satisfaction with the tariffs of electronic communications operators is logically declining.

Since 2012, BIPT has a thorough survey carried out about the perception of consumers on the functioning of the electronic communications market in Belgium. The survey makes it possible to assess the level of information of the consumers, as well as the impact of the measures taken to regulate the electronic communications market. The survey results are reported annually.

Annexes to the 2023 consumer survey

By means of its application, Sewan seeks the annulment of the BIPT Council Decision of 4 July 2023 setting the fine imposed on Sewan for non-compliance with certain rules relating to the register of premium-rate numbers.

Protocol on the processing of data within the meaning of Article 20 of the Act of 30 July 2018 on the protection of natural persons with regard to the processing of personal data between the Belgian Institute for Postal services and Telecommunications (BIPT) and Orange as part of the quality control of the lists of beneficiaries of the telecom social tariff.

Protocol on the processing of data within the meaning of Article 20 of the Act of 30 July 2018 on the protection of natural persons with regard to the processing of personal data between the Belgian Institute for Postal services and Telecommunications (BIPT) and Mobile Vikings as part of the quality control of the lists of beneficiaries of the telecom social tariff.

Protocol on the processing of data within the meaning of Article 20 of the Act of 30 July 2018 on the protection of natural persons with regard to the processing of personal data between the Belgian Institute for Postal services and Telecommunications (BIPT) and Proximus as part of the quality control of the lists of beneficiaries of the telecom social tariff.

Protocol on the processing of data within the meaning of Article 20 of the Act of 30 July 2018 on the protection of natural persons with regard to the processing of personal data between the Belgian Institute for Postal services and Telecommunications (BIPT) and Telenet Group (Base) as part of the quality control of the lists of beneficiaries of the telecom social tariff.