In its decision of 10 October 2016 on the delivery times for the year 2015 BIPT established that bpost does not comply with its legal obligations regarding the delivery times for priority single-piece letter post items.
Consequently BIPT imposed a remedy upon bpost which ought to improve the quality in the short term for the category of priority single-piece letter post items.
This investment project has been checked as regards its aim, the impact on quality enhancement of the priority single-piece letter post items, detailed planning and financing.
BIPT believes that the investment project complies with the terms and conditions as laid down in above-mentioned decision.
BIPT will monitor the actual implementation thereof.
- FR: Download document "Avis du 13 décembre 2016 concernant le projet d’investissement de bpost visant à améliorer la qualité du courrier égrené prioritaire"
- NL: Download document "Advies van 13 december 2016 met betrekking tot het bpost-investeringsproject ter verhoging van de kwaliteit van de prioritaire stukpost brievenpost"