• FAQ

    This information is described in the radio amateur frequency plan table which is based on a decision of the BIPT.

  • FAQ

    On 1 January 2021 current relations between the European Union and the United Kingdom will come to an end, whether a partnership agreement is concluded or not.

    Starting from 1 January 2021 the United Kingdom (UK) will be treated as a non-EU country for customs purposes.

    Parcels from and to the United Kingdom will have to follow the same procedure as that applied to third countries (non-EU countries), such as Canada or the United States. This means that these parcels must be accompanied by a customs form, which is necessary to be processed through customs.

    For more information, we advise you to contact the Brexit Call Centre of the General Administration of Customs & Excise Duties. This contact centre is available from Monday to Friday from 9.00 a.m. to 4.30 p.m. at the phone number 0257/55.555.

  • FAQ

    Yes, it is. An application form is available. The aeronautical authorisation is charged: € 19,05 to pay on the account of BIPT: IBAN BE68 6791 7078 1634 (BIC : PCHQBEBB), with the reference “Aeronautical authorisation”.

    You must enclose:

    • the copy of the proof of the payment of € 19,05;
    • In case of an application on behalf of a company or association, a copy of the articles of association.

    Please note that you can not use that authorisation on the ground. You must always use the call sign of the aircraft containing the portable radio. Your radio must bear the CE marking and must be accompanied by the EU declaration of conformity. It must also operate on 8.33 kHz.

  • FAQ

    An application form is available. The authorisation is charged: € 19,05 to pay on the account of BIPT: IBAN BE68 6791 7078 1634 (BIC : PCHQBEBB), with the reference “Aeronautical authorisation”.

    You must enclose:

    • the copy of the proof of the payment of € 19,05;
    • In case of an application on behalf of a company or association, a copy of the articles of association.

    Please note that the aircraft must be registered with the DGAT.

  • FAQ

    Once Brexit enters into force, i.e. on 1 January 2021, the European rules on international communications will no longer apply to calls and SMS messages from Belgium to the United Kingdom (and British numbers). As a consequence, operators will no longer be obliged to respect the tariff ceilings provided for in European legislation.

    Operators which decide to no longer apply these tariff ceilings must notify their customers one month in advance of the new applicable tariffs.

  • FAQ

    Once Brexit enters into force, i.e. on 1 January 2021, the European rules on roaming will no longer apply in the United Kingdom.

    Wholesale services

    Providers of roaming services to roaming customers (hereinafter “roaming services providers”) operating within the EU:

    • when they request wholesale access to roaming services, no longer benefit from the obligation for mobile network operators established in the United Kingdom to meet all the reasonable wholesale roaming access requests (Article 3 of the Regulation (EU) No 531/2012);
    • will no longer benefit from EU regulation on the maximum wholesale roaming tariffs that the operators of a visited network established in the United Kingdom may charge for providing wholesale roaming services in the European Union (Articles 7, 9 and 12 of the Regulation (EU) No 531/2012). In the event of a Brexit without an agreement, customers must be informed of the new roaming tariffs that apply in the United Kingdom or from an EU country to the United Kingdom.

    Retail services

    • Operators will no longer be obliged to apply the retail service rules as laid down in European legislation to roaming customers in the United Kingdom. As these rules concern the implementation of Roam-like-at-Home tariffs, operators may, if they so wish, apply rates which are higher than domestic rates to roaming customers in the United Kingdom.
    • Operators wishing to no longer apply Roam-like-at-Home tariffs must notify their customers at least one month in advance of the new roaming tariffs which are applicable in the United Kingdom or from a European country to the United Kingdom.
       

  • FAQ

    No, a PLB is related to a person not to a vessel.

    However, you have to register your PLB on the website https://www.406registration.com/

  • FAQ

    A form is available; please follow the instructions correctly, particularly the requests for documents that are necessary to process your application.

    The authorisation is free.

    Complete applications are processed in the chronological order of their arrival.

    Contacting us is unnecessary; if your file is incomplete, we will ask you to provide us with the missing elements. As soon as you file is processed, you will receive the authorisation via ordinary mail.

    Ground stations also need to be covered by an authorisation

  • FAQ

    We do not issue ICAO (International Civil Aviation Organization) codes: these are four-letter codes for geographic classification which are assigned to each airport around the world.

    International Civil Aviation Organization codes

  • FAQ

    Firstly this 

    You can decide to have your number ported immediately or to have it done on a date you agree upon with the new operator.  

    Setting a date can be important if you are still bound by a contract or if there are instalments left on a device. Without an agreement on the porting date you risk having to pay a termination fee to your old operator. 

    One working day  

    Following a visit to your new operator’s store or website or before the porting date set, the new operator checks with the old operator whether everything is technically ready to port the number.  

    After the technical validation the number porting takes one working day at the most.  

    What if there is a delay?  

    If the porting exceeds one working day compared to the date set, you are entitled to a compensation of 3 euros per day of delay. Sometimes the amount is set to 5 euros per day of delay. 

    Always ask your new operator for this compensation. Even though you know or suspect that the problem lies with the old operator.  

    Do this within 6 months following the number porting. 

    In the case of prepaid cards a compensation can be given in the form of extra call credit.  

Back to top