Consumers: 721 results found Export XML

Grant of a ten-year individual postal license

BIPT clarifies what information operators should at least mention on their web pages for the benefit of disabled persons, as well as in a free leaflet.

Infringement procedure is launched against an operator

Universal service

As requested by Vice Prime Minister Johan Vande Lanotte, Minister of Economy, Consumers and the North Sea.

At the request of Vice Prime Minister Johan Vande Lanotte, BIPT carried out a comparative study of the prices for telecom products in Belgium and our neighbouring countries. That study shows average results for Belgium. Telecom bundles often provide high Internet quality but are pricy. The prices for mobile telephony decreased considerably late 2012, resulting in a better current ranking for Belgium in this field. Stand-alone offers for fixed telephony and Internet are rather cheap or average in price. Both however are losing ground on the Belgian market because of the growing success of the bundles.

BIPT imposes a fine on Telenet, Mobistar and Scarlet because of incomplete information on subscribers’ invoices

Data collected from the end of March to mid-June 2012.

BIPT Council Decision of 20 November 2012 on the lit of limits operators must offer their customers as stipulated in Article 112 of the Law on Electronic Communications

BIPT determines the information that operators should provide about the flow rate and volume of downloads on their fixed broadband connections