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  • Lieve
    Pages
    Lieve needs an affordable internet connection.

  • Anna and Gabrielle
    Pages
    Anna and Gabrielle want a stable and comfortable Internet connection.

  • Nadine and Jonas
    Pages
    Nadine and Jonas only need internet and mobile solutions with low volumes and classic TV with a decoder.

  • Etienne
    Pages
    Etienne needs the following 4 services: fixed telephony, an internet connection, a mobile service, classic television with a decoder. He makes average use of these.

  • Non-prior stamp price to rise to €1.53 and prior stamp to €2.37 from 1 January 2025
    Publications › Press release -
    bpost is requesting for 2025 a maximum tariff increase of 6,06% for products intended for private persons and small businesses.

  • Council Internal Regulations
    Publications › Other -
    The internal regulations are set by the Council and not by a royal decree anymore.
  • FAQ

    Access to the examination room is only granted upon presentation of your ID card.

    • The VHF examination consists of 20 multiple choice questions about the subject matter covered by the preparation manual for the examination to obtain the radiotelephone operator’s restricted certificate. To pass the exam one has to score 60%. No exemptions are granted on the subject matter.
      If you wish a printed version of the VHF manual, please transfer €5 on the account IBAN BE68 6791 7078 16 34 (BIC: PCHQBEBB) with the communication “VHF Manual” and send a copy of the proof of payment per e-mail to maritime@ibpt.be.
    • The SRC examination consists of 33 multiple choice questions (23 SRC and 10 VHF) about the subject matters covered by the examination programme. To pass the exam one has to score 60% for each subject matter. No exemptions are granted on subject matters.

  • FAQ

    How to accurately measure the actual speed?

    There are speed tests (either from third parties or from operators) to measure the ISPs’ actual speeds. Examples are: 

    You will find several others on the Internet. 

    Once you have selected one, it is in your interest to obtain as accurate as possible evidence of the inadequate speed. 

    The following conditions have a positive effect on the accuracy of the measurements:  

    1. always use the same speed test (this avoids deviations caused by other speed tests); 
    2. establish a fixed connection between the measuring device (laptop) and the modem (this avoids a speed that is too low due to the use of Wi-Fi restricted by walls or other electrical equipment);
    3. make sure that other persons in the household do not use the Internet at the time of measurement (they also take up capacity that cannot then be used for the measurement and thus reduces the result of the measurement);
    4. close all other programs (browser, gaming, music) on the measuring device (laptop) (even those programs use capacity which causes the measurement result to be too low);
    5. measure your speed between 7 p.m. and 9 p.m. several times and for several days (to prove continuous or frequent inadequate speed);
    6. take screenshots of all measurements and save them along with the date and time of each measurement.

    The BIPT emphasises that even with all these tips in mind, there are still the limitations of the measuring device itself. For example, to measure a speed of 1 Gbps, the laptop must have a network card capable of achieving a speed of 1 Gbps. With more modern and/or expensive laptops, this is often possible already, but with older and/or cheaper models this may not be the case.

  • Postal market in full growth again in 2023
    Publications › Press release -
    Postal market in full growth again in 2023
  • FAQ

    The recognised training centres are the following:

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