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Administrative fine imposed upon Lycamobile for violation of the roaming rules

With the document below you can calculate precisely the fees and charges you will have to pay. If you are in doubt or if you have any question, you can always contact BIPT via e-mail (LicencesRadio@BIPT.be) or by phone (02 226 88 75).

Fine

Brussels, 27 October 2017 – On 25 October 2017, the Brussels Court of Appeal annulled the decisions of the Conference of regulators in the electronic communications sector (CRC) of 2013 regarding the wholesale tariffs for access services to cable networks and its decisions of 2016 regarding the revision of these tariffs. In order to avoid any legal insecurity and not to disturb the good functioning of the market, the annulment of said decisions will only take effect on 30 April 2018. Until then, the CRC has planned a market analysis with new tariff provisions.

BIPT warns again against illegal “DECT 6.0” cordless telephones; they create interferences on mobile operators’ networks.

BIPT has updated its telecommunications services quality barometer

The identification of users of existing or future prepaid card allowing to use mobile electronic communications services (calls, internet access, SMS, etc.) is mandatory.

2017 consumer survey conducted by BIPT

Based on the results of the annual consumer survey conducted by BIPT, users were rather satisfied with the services and prices offered. Users found it was sometimes difficult to compare prices and services and often knew nothing of the basic rights regarding telecommunications. The evolution in the use of telecommunications services is worth noting. For example, the use of mobile Internet and some applications thanks to which it is possible to use message and telephony services over the Internet strongly increased.BIPT's tariff simulator has been well received as well as the SMS notification sent once the price cap is reached for mobile telephony.

The ex-post impact assessment of the Belgian federal regulation regarding consumer protection in electronic communications law highlights the improvements made in a range of areas and makes legislative and regulatory recommendations to be forwarded to the competent authorities.