Consumers: 764 results found Export XML

Decision regarding the composition of the reconciliation board for 2016.

Survey conducted among individuals, businesses and public authorities on conventional universal postal delivery

Brussels, 10 December 2015 – BIPT publishes the economic key figures relating to the postal sector in the year 2014. Despite decreasing letter post volumes in 2014 total revenue in the postal sector increased, stimulated by the parcel and express mail markets, and investments continued to grow considerably. Prices of postage stamps went up and thanks to growing e-commerce the average number of delivered parcels increased.

Brussels, 4 November 2015 BIPT reports on the checks carried out concerning the bpost retail network, the quality of information provided in post offices and Postal Points and accessibility thereof. Generally speaking the provision of information is rather good, although BIPT stresses the importance of staff training so that questions from customers can be answered correctly as well as the legal obligation to post up the applicable rates in post offices. 97% of the post offices checked are considered to be easily accessible, although accessibility of post offices and Postal Points for disabled persons is a worry.

Brussels, 28 October 2015 BIPT publishes the results of its annual survey on the users’ perception of the Belgian electronic communications market. Overall consumers are rather satisfied. Problems they experience regard Internet and television for the most part. They state that it is not always as easy to switch telecom services bundles as it is for mobile telephony. Users want to be well informed, for instance about the tariff plan most advantageous for them or about the actual Internet speed of their connection.

Inquiry about the users’ perception of the Belgian electronic communications market (October 2015)

14 telecom operators provide advantageous actions such as supplementary data volume, for persons who up until now did not use mobile Internet, or only to a small extent.

For the second time, BIPT publishes a study comparing the prices for telecom products on the business market in Belgium with the prices in our neighbouring countries (Germany, France, the United Kingdom and the Netherlands).

Brussels, 17 July 2015 - Today BIPT has published the annual statistics relating to the telecoms sector. The 2014 general market context shows that turnover diminished, but that operators kept on investing considerably. For the first time SMS traffic shows a decline, while the use of mobile Internet is growing significantly. Belgium stays at the top of the EU ranking for the development of high-speed fixed broadband over 30 Mbps. The Belgian digital TV market continues to grow.