In a context of inflation, satisfaction with the tariffs of electronic communications operators is logically declining.
Consumers denounce a lack of information regarding tariff increases.
But at the same time, there are fewer problems of other kinds with operators.
This document is not available in your language. However, you can consult it in the following language: (FR, NL)
- FR: Download document "L’IBPT publie les résultats de son enquête 2023 sur la perception du marché des communications électroniques par les consommateurs"
- NL: Download document "Het BIPT publiceert de resultaten van zijn 2023 enquête over de perceptie van de elektronische-communicatiemarkt door de consument"